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Privacy Policy

Nature's Hollow respects your privacy. Our Internet site is meant to be a service to you. In order to provide you with the best products, timely information and quality customer service, we record a variety of information from your visit to our site. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your personal information is collected and used.

When you purchase products from Nature's Hollow, we collect your name, address, telephone number, e-mail address and credit card information. First, we use this information to fulfill your order and to communicate with you about your order. In fulfilling your order, we only share your personal information with outside parties to the extent necessary to fulfill your order. Below, please find more information regarding your privacy and what personal information Nature's Hollow collects from you.

First Purchase from Nature's Hollow:

Based upon the preferences you select, we will use the information you provide to place you on our e-mail newsletter list to receive e-mail newsletters with recipes, special offers and updates about products and services, unless you deselect the checkbox at checkout giving us permission to do so.

Subsequent Purchases from Nature's Hollow:

If you have purchased product from Nature's Hollow before, unless you edit your membership account profile or notify us, your subscription status will remain unchanged.

When you send a gift and want it sent directly to the recipient, you will need to submit the recipient's name and postal address. We use this information to ship the product and confirm delivery and also reserve the right to add their information to our direct mail databases. Information you provide us to create a gift message is only used for that purpose, and it is only disclosed to the person receiving the gift.

When you subscribe to our e-mail newsletters, we collect your e-mail address so that we can send you our e-mail newsletters with recipes, special offers and updates about products and services. You can unsubscribe from one or more of our e-mail newsletters at any time.

When you send us an e-mail to Nature's Hollow, we collect your name and e-mail address and use this to reply to your inquiry.

When you register as a Member of Nature's Hollow, we collect your name, address, telephone number and e-mail address. You can use your Membership Account to update your account information at any time. We also use the information you provide to place you on our e-mail newsletter lists to receive e-mails with recipes, special offers and updates about products and services unless you unsubscribe to the newsletter.

Information about customers and visitors shared with third parties:

If you have purchased products from us, or chosen to allow us to trade your name, in addition to being placed on our e-mail newsletter list, we may make your name and postal address available to pre-screened companies and/or partners who have specific direct mail (e.g. catalog) product or service offers that we think may be of interest to you. If you do not want us to share your name and postal address information, simply email Nature's Hollow with your request and it will be processed immediately. Requests to be unsubscribed will be processed immediately, however you may receive additional correspondence for up to 1 week. Delays may occur if the email address or postal address information you provide us does not match the information in our database.

We also share information about our customers and visitors with trusted service providers who provide Nature's Hollow with specific services and/or administer activities offered on the Nature's Hollow site. We also may use non-identifying and aggregate information (as opposed to identifiable individual information) about our customers and/or visitors to better design our website and we may provide it to advertisers and other third parties.

Links to/from Other Sites:

To enhance your shopping experience, the Nature's Hollow site may have links to other sites on the Internet that are owned by third party vendors and other third parties (External Sites), or you may come to Nature's Hollow from a link from an External Site. These other web sites will have their own rules on privacy that you should review. Nature's Hollow is not responsible for the privacy policies of External Sites.

Cookies:

Nature's Hollow uses a feature of your Internet Web browser called a cookie to assign an identification code to your computer. Cookies are files that your Web browser places on your computer's hard drive. We do not and cannot use cookies to retrieve personal information about you from your computer unless such information was knowingly and willingly provided by you. Cookies do not provide us with access to any credit card information.

Our Commitment to Data Security:

Nature's Hollow wants to ensure the security of your personal and financial information while shopping on our web site. Please be aware that no data transmission over the Internet can be guaranteed as 100% secure, but for this reason we employ strong security measures to protect your personal information to the greatest extent possible. Every page of the Check Out process on the Nature's Hollow web site uses SSL (Secure Sockets Layer) to transmit your personal information to our servers. SSL is a set of rules followed by computers connected to the Internet. These rules include encryption, which guards against eavesdropping; data integrity, which assures that your communications aren't tampered with during transmission; and authentication, which verifies that the party actually receiving your communication is who it claims to be. In addition to our SSL technology, we urge you to close your browser window after shopping online to ensure you are logged out of your visit and/or online account. This is especially important when you are sharing a computer, or using a computer with public access.

Notice of Changes:

Nature's Hollow's Privacy Policy is subject to change without notice. At any time, you may visit our website to view the current policy.
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