Frequently Asked Questions

What is Xylitol?

Pure xylitol is a white crystalline substance that looks and tastes like sugar. On food labels, xylitol is classified broadly as a carbohydrate and more narrowly as a polyol. Because xylitol is only slowly absorbed and partially utilized, a reduced calorie claim is allowed: 2.4 calories per gram or 40% less than other carbohydrates.  It has been used in foods since the 1960’s and is a popular sweetener for the diabetic diet in some countries. In the U.S., xylitol is approved as a food additive in unlimited quantity for foods with special dietary purposes.

Over 25 years of testing in widely different conditions confirm that xylitol is the best sweetener for teeth. Xylitol use reduces tooth decay rates both in high-risk groups (high caries prevalence, poor nutrition, and poor oral hygiene) and in low risk groups (low caries incidence using all current prevention recommendations). Sugarfree chewing gums and candies made with xylitol as the principal sweetener have already received official endorsements from six national dental associations. 

 

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What are Cookies and how do I make sure they are enabled?

A "cookie" is a small piece of information sent by a web server to store on your web browser so it can later be read back from that browser. This is useful for having the browser remember some specific information.

How to enable Cookies:

Internet Explorer 8.x:
1. Click on the Tools-menu.
2. Select Internet Options in the menu - a new window opens.
3. Click on the Privacy tab near the top of the window.
4. Click on the Default button of the window.
5. Move the slider so that it is on one of the levels below Medium High (including Medium, Low, Accept All Cookies).
6. Save changes by clicking OK.
7. You should be able to add items to your shopping cart now.

Internet Explorer 6.x and 7.x:
1. Click on the Tools-menu.
2. Select Internet Options in the menu - a new window opens.
3. Click on the Privacy tab near the top of the window.
4. Move the slider so that it is on one of the levels below Medium High (including Medium, Low, Accept All Cookies).
5. Save changes by clicking OK.
6. You should be able to add items to your shopping cart now.

Mozilla Firefox:
1. Click on the Tools-menu in Mozilla.
2. Click on the Options item in the menu - a new window opens.
3. Click on the Privacy tab.
4. Expand the Cookies section.
5. Check the Enable cookies and Accept cookies normally checkboxes.
6. Save changes by clicking OK.
7. You should be able to add items to your shopping cart now.

Safari:
1. Click on the Safari-menu in Safari.
2. Click on the Preferences... item in the menu - a new window opens.
3. Click on the Security icon near the top of the window.
4. Under Accept Cookies the Always or Only from sites you navigate to must be selected.
5. Save changes by clicking OK.
6. You should be able to add items to your shopping cart now.